Partnership Announcement – Freshworks for Startups

The Gold Coast Innovation Hub has partnered with Freshworks on their startup program that equips growing businesses with access to product credits and resources. Starter, Growth and Advisory members as well as well as companies that are currently funded or raising funds through our investment partner, 42 Ventures, can access US$7,000 of platform credits across a range of products.

For those of you who are unfamiliar with the company, Freshworks is a leading maker of cloud-based customer and employee engagement software based in San Mateo, California. The company’s cloud-based suite is widely used by over 250,000 businesses around the world including the NHS, Honda, Rightmove, Hugo Boss, Citizens Advice, Toshiba and Cisco.

The program entails:

US$4,000 Credits split across Freshworks suite of products listed below 

Sales and Marketing Suite
Freshsales Suite – Sales CRM and Marketing Automation Solution
Freshsales – Sales CRM
Freshmarketer – Marketing Automation Solutions

Customer Experience Suite
Freshdesk Support Desk – Customer Support Help Desk Solutions
Freshdesk Messaging – Real-time Chat Solution
Freshdesk Contact Center – Cloud Call Center Solutions
Freshdesk Omnichannel – Omnichannel Customer Support Solutions

Business suite
Fresh Service – IT Team ITSM/ITIL Solution
Freshteam – HR Management Software

US$3,000 Credits for Freshstack‘s Sales+Marketing+Customer Support all in one product 

White-Glove Onboarding 

White-glove onboarding for startups, which also includes functional training around sales, marketing, and customer support. 

Resources & Mentorship

Startup-focused resources and mentorship on Freshworks area of expertise. Access to virtual or physical office hours with functional leaders from Freshworks and extended mentor network. 

Learn more here:

The Gold Coast Innovation Hub have also partnered with Freshworks for the 3rd edition of ANZ+ASEAN 1:1 Investor Connect which will bring in 100’s of founders in the region looking to raise funds. In the last Edition of the ASEAN VC Connect, Freshworks facilitated 300+ meetings with 40+ VCs and 150+ founders.

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